Our AmeriCare North Dallas team is honored to provide care for many wonderful people. We are also humbled by the kind words these individuals have shared with us.
My Mom has been receiving home health care from Americare for a year and a half. She developed relationships with aides and enjoyed seeing them. They made sure she took her medication and checked to ensure she was ok. 7 months ago she began having medical problems which led the decision to move to assisted living. Due to the pandemic, visitation was minimal, but when I did get to see her, I found an infection had gone undiagnosed for a month, medication had not been dispensed properly, she was frustrated with the lack of personal care and a multitude of other problems. After two months, the decision was made to switch back to her apartment and increase the level of care and the number of visits from Americare, and my mom has been thriving and feeling like she has control over her life. Americare has made it easy to communicate with them, care for my mom and accommodate any changes that need to be made due to ever evolving health issues. They contact me if they see something that needs to be addressed and when she is not feeling well. I know that I can call on them to help when I cannot get there for whatever reason. I am so thankful Americare has been there for my mom and would highly recommend Americare for a more personal care of a loved one that allows them to remain in their own home or apartment.
Our Dad is very happy and appreciative to have Fay come each morning.
Sincere thanks for your services,
God bless,
I know that my mother has someone checking on her every day. I am contacted if there is a problem. I am happy with the care. They communicate with me. It is a great value for the service. Glencroft at Home by AmeriCare provides a level of service my mother and I cannot live without.
You care about what your residents are caring about. Little things mean a lot. Thank you for keeping up with caring about your residents. Treat others as you would like to be treated!
A Godsend for me and my family to have this service available.
The flexibility by AmeriCare to adapt to our needs. They have accommodated us at every turn.
The convenience it allows us. Help is always at hand.
We thank you for all the help you gave [mom]. You handled her with such patience. It was a good lesson for us to see as we know it wasn’t always easy.
I want to say that your staff of caregivers are doing a wonderful job of keeping up with my mom and her needs. We count on them and appreciate everything they do (even when we sometimes don’t notice it as quickly as we should.) Thank you and everyone for all you do.