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Non-medical in-home care for seniors, surgery recovery, and chronic illness management.

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we do home CARE a little differently

We’re a family-owned franchise located in the heart of Pittsburgh.

We believe it’s time the in-home care experience became more personalized, positive, and powerful. We bring our own family’s experience as well as the smartest tech to the process of widening your care circle.

our MISSION

To enrich the life of our clients through a proactive and integrated approach to health and wellness.

our VISION

To bridge the gap between Medical and Personal Care.

our VALUES

COMPASSION  We care deeply & act kindly

We are empathetic to the feelings and thoughts of our colleagues and clients and go the extra mile to ensure we are helping them.

ACCOUNTABILITY  We are reliable & committed

We are owners and take responsibility for our actions and for the care of our colleagues and clients.

RESPECT  We follow the platinum rule

We treat our colleagues and clients the way they want to be treated. Accepting and embracing them for who they are and the perspectives they bring to the world.

EMPOWERMENT  We embrace confidence & autonomy

We ensure our colleagues and clients feel stronger and more confident in their ability to make decisions, control their own lives, and achieve their goals.

SERVICE  We serve with humility & gratitude

We take meaningful action to create value and contribution for our colleagues, clients, and community. We are humble in our approach and put others above ourselves.

In-Home Care Services ameriCARE Pittsburgh

a new kind of CARE

We believe in care that serves and supports the whole human person as well as their immediate community. We believe that thoughtful, personalized care has the power to not only maintain but also enrich anyone’s quality of life, no matter what changes they’re facing.

And we believe that care is a two-way street. Our caregivers are true professionals, called to serve others in ways that aren’t traditionally honored or praised by the world as we know it. We recognize their gifts and we support their potential with world-class training and career opportunities.

how we’re making it HAPPEN

Flexible booking and payments with ameriCARE in Pittsburgh

flexibility

We leverage the best tech to make bookings, reviews, and payments easier than ever.

High caregiver standards with ameriCARE in Pittsburgh

high standards

Our caregivers are dedicated, highly-trained individuals with constant access to new safety trainings and techniques

Family Inspired Care with ameriCARE in Pittsburgh

family-inspired

We’re here to serve the client’s whole family in the way that’s right for them.

our CARE team

Shawn E. Long, MD, FAAFP, MBA owner ameriCARE in Pittsburgh

Shawn E. Long, MD, FAAFP, MBA

Owner

Dr. Shawn Long is a Family Physician with over 20 years of patient care experience. Much of that time has been dedicated to caring for geriatric populations and patients with chronic medical problems. He has a special interest in the management of care during transitions such as post-hospitalization or discharge from a skilled nursing unit back to home. As a physician, he prioritizes helping patients remain independent by focusing on preventive measures and disease self-management.

Dr. Long’s career includes executive and senior leadership positions in academic healthcare, rural healthcare, community health centers, and corporate healthcare.   He has extensive experience in management oversight of varied health care professionals including Nursing Aids, Medical Assistants, Nurses, Physicians, and Advanced Practice Clinicians.   Dr. Long leverages this experience to provide oversight of the training and development of ameriCARE Pittsburgh’s Caregivers and oversight of Clients’ care plans.   He values an emphasis on empathetic, compassionate care for a safe and positive environment.

Dr. Shawn Long focuses on building trust between clients and their care team by facilitating a team-based care model where clients’ needs and preferences are addressed in a coordinated effort. Dr. Long’s version of this care model focuses on collaboration and communication between all parties, including the clients, the ameriCARE Pittsburgh team, the clients’ medical providers, and the clients’ families. ameriCARE Pittsburgh Caregivers play a vital role in this model, partnering with their clients while providing the safest, best possible in-home care available.

A note from Dr. Shawn Long:

“I’ve witnessed the stress and discomfort that loss of independence can cause for elderly people. Many times, seniors experience significant declines in physical and mental health because they cannot access non-medical support services or have little to no help communicating with their medical care team. I was inspired to start an in-home care business that focuses on facilitating independence while working to maintain the physical and mental health of our clients by bridging the gap between health care services and in-home non-medical care.”

Nayli Long, PharmD, MBA

Nayli Long, PharmD, MBA

Owner

Dr. Nayli R. Long has ten years of experience as a registered pharmacist in the state of Pennsylvania, focusing on providing telephonic counseling and creating individual care plans with customized pharmacologic and non-pharmacologic recommendations for Medicare members. Dr Long has an extensive background in Medicare plans, Formulary Management, Medication Therapy Management, and Medication Adherence.

Dr. Nayli Long has also provided thought leadership in management positions, overseeing business strategies, employee engagement, DEI, and human resources. Prior to starting ameriCARE Pittsburgh, Dr. Long spent the last two years of her career overseeing Human Resources and all Diversity, Equity, and Inclusion efforts for her former team. She has a deep understanding of the service industry and the need to create a sense of belonging and psychological safety in the workplace. She has developed programs that place the employee at the center of the decision-making and developed strategies to maximize talent performance while prioritizing their health and wellbeing. Dr. Long uses this experience to seek out, recruit, and support outstanding caregivers throughout the Pittsburgh area to better serve our aging community.

Dr. Long is laser focused on helping ameriCARE Pittsburgh caregivers feel empowered, motivated, and connected to our team, our clients, and the communities we serve.

A note from Dr. Nayli Long

“During my years as a pharmacist, I saw so many patients who didn’t have anyone to care for them, advocate for their medical needs, or even help them maintain their daily routines. I would spend my time after work visiting patients, bringing them their prescriptions, or helping them around the store to get what they needed for their everyday lives. I would spend my weekends doing brown bag events so patients could come by and talk about their medicines with me. Often, I would go to their homes and simply talk to them for an hour or two so they could stay mentally active and have connection and engagement. It was clear the aging community here in Pittsburgh needed better support and we’re here to help fill that gap.”

Nayli Long, PharmD, MBA

Susan Anderson

Client and Community Liaison

Susan Anderson, a native of Pittsburgh, PA, brings a strong work ethic and entrepreneurial spirit to everything she does. Raised working in her father’s men’s clothing stores, she learned important values of dedication and possibility. Her father, known for introducing bell-bottoms to Pittsburgh, instilled in her a passion for community and family support. This early exposure to generosity and ambition inspired Susan to volunteer at a young age, leading her to a city award for philanthropy.

After earning a Degree in Graphic Design from Carnegie Mellon University, Susan embarked on a successful career in fashion and beauty, founding three businesses of her own. In 2024, she returned to Pittsburgh after nearly three decades in Los Angeles, eager to contribute to her hometown.

In her current role at ameriCARE Pittsburgh, Susan hopes to provide essential care for the senior community while also promoting a spirit of giving and connection. She resides in the South Side Slopes with her husband, Doug, and their two dogs.

let’s make a care plan TOGETHER

We offer a no-obligation, free care assessment to help you create plan that meets the unique needs of your family. Whether you need post-operative support, respite care, or companion care, our team of compassionate and reliable caregivers is standing by to help.

request a FREE care consultation > 

Make a customized care plan with ameriCARE in Pittsburgh