My Mom has been receiving home health care from Americare for a year and a half. She developed relationships with aides and enjoyed seeing them. They made sure she took her medication and checked to ensure she was ok. 7 months ago she began having medical problems which led the decision to move to assisted living. Due to the pandemic, visitation was minimal, but when I did get to see her, I found an infection had gone undiagnosed for a month, medication had not been dispensed properly, she was frustrated with the lack of personal care and a multitude of other problems. After two months, the decision was made to switch back to her apartment and increase the level of care and the number of visits from Americare, and my mom has been thriving and feeling like she has control over her life. Americare has made it easy to communicate with them, care for my mom and accommodate any changes that need to be made due to ever evolving health issues. They contact me if they see something that needs to be addressed and when she is not feeling well. I know that I can call on them to help when I cannot get there for whatever reason. I am so thankful Americare has been there for my mom and would highly recommend Americare for a more personal care of a loved one that allows them to remain in their own home or apartment.